App / Sports
Your 299bst account keeps your wallet, bet slip history and lobby picks in one place, so signing in on your phone picks up exactly where you left off. Sign in with the mobile number or email you registered, follow the fields on the account page, and you are back at the lobby, your bKash funding route and the cricket markets you follow.
Opening an account with us takes a few short screens: a mobile number or an email address, a password you choose, and whatever else the account fields ask for at that point. Coming back later means signing in with the same two details, which is why we suggest using the number that stays active on the phone you carry most. Inside your account sit your wallet balance, your transaction record and your bet slip history, so nothing has to be hunted down between pages. Open the same account on a computer after starting on your phone and the lobby is where your account left it, because one sign-in covers both. Verification steps that apply to you are shown inside the account area, with the instructions to follow on the same screen, and we do not send a separate checklist by email. If a field looks wrong, the support route published on our site is where you raise it.
Start on your phone and finish on a computer. The same mobile number or email and password open the same account, so your wallet balance, saved lobby picks and bet slip history follow you instead of beginning again. Signing in on a new handset uses the same two fields you already know.
Your account wallet holds the balance you add through the cashier, and the record beside it lists what moved and when. Both sit behind the same sign-in, so checking a transfer or a wallet payment does not mean opening a second screen or a different account.
If your account needs an extra check, the step appears on the account pages you are already signed into, with what to send and where to send it. We do not bury it in a separate email, so the instructions you follow are the ones written for your account.
Every account question has somewhere to go. The support route published on our site is where you raise a stuck sign-in, a wallet question or a verification step, and the same route is listed on the pages you use while signed in.
Adding money is a signed-in task, and that is deliberate. Open the cashier from inside your account, choose the local wallet you want to use, and the page shows the amount field, the reference you need and the confirmation the wallet itself sends to your phone. If a confirmation never arrives, the transaction record below your balance shows what state the payment is in. bKash is the route most people reach for first, with Nagad and Upay as the alternatives when you prefer a different wallet. Amounts, any rules that apply from your wallet side, and the steps for each route are shown on the cashier screen rather than in a fixed list we publish here, because those details change more often than your account does. Before you start, make sure the number on your account matches the wallet you are paying from.
bKash sits at the front of our cashier because the wallet is usually already on your phone. Open the cashier from your signed-in account, enter the amount, confirm the payment request on your handset, then watch the transaction record beside your balance for the entry.
Nagad works the same way from the same cashier screen, so nothing new has to be learned when you switch wallet. Choose Nagad, copy the reference the page shows, approve it in the wallet app, and keep an eye on your account record if the confirmation takes a moment to appear.
Upay is the third route in the chip row and follows the identical pattern: pick it, read the amount and the reference on the cashier page, approve the payment on your handset, then check your balance and record. Use whichever of the three your number is registered with.
Most refused sign-ins come down to something small, and checking four basics takes less time than starting over. First, confirm the address you open for 299bst: a bookmark you saved yourself is safer than a link from a message. Second, make sure you can reach the number or email attached to your account, because that is where anything sent to you arrives. Third, have your password in the form you set it, since a changed handset and a forgotten password manager is the usual culprit. Fourth, keep your account details within reach in case a verification step appears after you sign in. Run these four before you type anything and you spend less time on the sign-in screen.
Look at the address before you type anything. Use the address you normally open for 299bst, or a bookmark you saved yourself, rather than a link pasted into a message. A page reached that way is the one worth entering a password on.
Your account expects the mobile number or email you registered with, so make sure you can open it before you start. If you changed handsets and no longer receive messages on that number, sort that out through the support route rather than creating a second account.
Capital letters and spaces matter. Re-enter your password slowly, check any keyboard autocorrect that may have slipped in a capital, and have it in the form you originally chose. If you saved it in an app, open that app rather than guessing at the characters.
If a verification step appears after you sign in, it will ask for details that already belong to your account. Keeping your registered number and your own name details where you can reach them saves a second trip to the sign-in screen later on.
If the sign-in screen will not let you through, work down a short order instead of retrying blindly. Check the address bar first, because a mistyped domain is the commonest cause and costs nothing to fix. Then check the two fields you are filling: your account expects the exact number or email you registered, and a password with a stray capital or a space at the end will fail. If the account pages you reach show a link covering a forgotten password or a code sent to your registered contact, follow the wording on that page, since those screens carry the steps that apply to your account and we do not publish a fixed sequence here. Still refused? Pause and use the support route published on our site, with your registered number ready so the team can look at your account rather than the form.
A mistyped domain is the commonest reason a sign-in will not go through, and it costs nothing to rule out. Compare the address in the bar against the one you normally use before you re-enter anything, especially if you arrived from a link.
Your account expects the exact number or email you registered, and the exact password you set. Type both rather than pasting, watch for a trailing space, and turn off autocapitalisation if it keeps adding one. Small corrections fix most failed attempts.
If the sign-in screen you reach shows a link covering a forgotten password or a code sent to your registered contact, that page carries the current steps. Read it through and follow it rather than working from memory of another site.
When two attempts fail, pause and use the support route published on our site. Have your registered number ready and describe what the screen says, so the conversation starts from your account rather than from scratch.
Help with your account comes from routes we publish on the site, not from numbers or handles passed around in chat groups, and that distinction matters when someone offers to fix your sign-in for a fee. Start on the account pages themselves, where the wording beside a field answers most sign-in questions. From there, the support route listed on our site is where you take a password that will not go through, a wallet balance that does not match your record, or a verification step you do not follow. Have your registered number and a screenshot of the message you are seeing ready, because both shorten the exchange. We do not promise an answer within a set number of minutes, and there is no narrow time slot you have to catch: write when it suits you and the message waits. Anything claiming to be our help desk elsewhere is worth checking against the route listed here.
Before you write to anyone, read the wording beside the field you are stuck on. Most sign-in questions, from a rejected password to a number that will not confirm, are answered on that same page in the line directly under the input.
The support route listed on our site is the one to use for a stuck sign-in, a wallet balance that does not match your record, or a verification step you do not follow. Nothing else you find online speaks for us.
Have your registered number and a screenshot of the message you are seeing ready before you write. If you are signed in, the transaction record and account pages give the context the team needs. A clear first message usually settles the question in fewer exchanges.
Sign-in pages are the one place where the wrong address costs you the most, so this part stays short and practical. Type the address yourself or open the bookmark you saved, rather than following a link from an unfamiliar message, and glance at the address bar before you fill a single field. Your password belongs in one place only: the sign-in screen you reached by that address. Nobody from our side asks for it in a chat, on a call or by email, and no genuine page needs it typed anywhere else. Two routes on this site do the rest of the work. Our published privacy and terms pages set out how account details are handled, and the support route is where you ask when something looks off. Registering and reaching the account area depend on your local law and eligible regions, so check what applies where you are.
Reach the sign-in screen by typing the address yourself or opening a bookmark you saved earlier. Links that arrive in messages from people you do not know are the ones to leave alone, however genuine the wording looks.
We never ask for your password in a chat, a phone call or an email, and no page on our site needs it typed anywhere besides the sign-in screen. If someone requests it, end the conversation and check where you were sending it.
How your account details are handled is set out on the privacy and terms pages we publish on this site. Read them before you register if you want to know what we hold, how long we keep it and who to ask about it.
Registration and account access depend on your local law and eligible regions, so check what applies where you are. If the account pages do not open for you, that is the first thing to confirm rather than a fault on your side.
These are the questions we are asked most about signing in, and the short answers below cover the fields, the behaviour across devices and what to do when something does not go through. Nothing here replaces the wording on the account pages themselves: if a screen you are looking at says something different, follow the screen, because that is the version that applies to your account. Where an answer points you to support, it means the route we publish on this site and nothing else, since no other channel speaks for us. If you are stuck right now, read the first and fourth entries together, as they cover the two fields and the usual reason an attempt fails. Everything on this page exists to get you back to the lobby, your wallet record and your saved bet slip in as few steps as possible.
Open our site and go to the sign-in screen, then enter the mobile number or email you registered with and your password. If a further step applies to your account, the wording on that page tells you what to do next, so follow the screen rather than a message from elsewhere.
Yes. One account covers both, so the same sign-in opens the same wallet balance, saved lobby picks and bet slip history whichever device you are holding. If you are on a shared machine, sign out when you finish.
Look at the sign-in screen for a link about a forgotten password and follow the wording shown there, because that page carries the steps that apply to your account. If nothing of the kind is offered on the screen you reached, take it to the support route published on our site.
Start with the address bar, then re-enter your registered number or email and your password character by character. A stray capital letter, an autocorrected word or a trailing space explains most refusals. After two attempts, raise it through support instead of retrying.
No. Signing in and moving through the lobby, the game pages and the cashier comes first, and nothing has to be funded to look around. When you do decide to add money, the drawer of local wallets, bKash, Nagad and Upay, opens from inside your account.
You land back in the lobby with your account menu, wallet balance and bet slip history within reach, along with the game pages we run, from Cricket Score Chase through the live tables and slots. If a lobby notice is up, it shows where you land.